Telehealth consulting is available, allowing your therapist to consult you online using computer or mobile phone technology. No need to leave the comfort of your own home or office !
We use a secure, encrypted video platform that is compatible with any web browser or mobile phone. Join a telehealth consultation with just one click.
Supported by the ability to screen share and an extensive exercise library, our therapists can assess your health concern and prescribe an appropriate management plan that may include advice on self management and exercises that are easy to follow on your own.
Following your telehealth consult you will be provided with a written summary of your management plan, along with any supportive resources.
Telehealth Frequently Asked Questions
What technology do I need?
What can I expect in a telehealth consultation?
We will send you an online form before your telehealth consultation to gather some basic information from you. Once online, your therapist will ask you a range of questions to gather more detail. Depending on the problem, you may then be asked to do some movements at the direction of your therapist to assist the assessment process. Following this, your therapist will discuss an appropriate management plan that may include recommendations around exercises. Our system will provide you with detailed exercise instruction, including videos. We will also provide follow-up support via email or messaging.
Where should I call from ?
You will need internet connection and a quiet room without distraction. You may be asked to stand up, walk and move your arms and legs or perform some exercises, so a little bit of space around you can help. Video quality can be helped by a room with bright natural light, or adequate artificial light.
What health problems are suitable for telehealth consulting ?
Are Health Fund Rebates available for telehealth consultations?
YES, rebates are available in Australia from 14/04/2020 through participating health funds depending on your level of cover. We recommend you contact your private health fund directly to confirm.
Are Medicare Rebates available for telehealth consultations?
Unfortunately medicare rebates for are not available for telehealth consultations at this stage in Australia.
Can I Use Telehealth Under Workcover (NSW)?
Workcover does allow for telehealth consultations, however this requires pre-approval from your insurer. Please contact our clinic or your claims manager to discuss further,